Dark gray asphalt roof shingles texture

Frequently Asked Questions

Straight Answers
To Common Questions.

Roofing shouldn't be a mystery. Here are the questions we get asked most — answered in plain English. Anything else, just ask.

How much does a new roof cost?

It genuinely depends on the size, pitch and covering of your roof, plus access and what's underneath. A small repair might be a couple of hundred pounds while a full re-roof is a much bigger job. That's why we always survey first and give you a written, fixed price — no guesswork, no surprises later.

How long will the work take?

Small repairs are usually done in a day or less. A full re-roof on a typical house normally takes somewhere between a few days and a couple of weeks depending on size and weather. We'll give you a realistic timeline in your quote and keep you posted throughout.

Do you offer emergency call-outs?

Yes. If water is coming in, that needs dealing with fast — a small leak becomes rotten timbers and a ceiling repair quickly. Give us a ring and we'll get someone out as soon as we can, and we'll make it safe and watertight first before discussing permanent repairs.

Is your work guaranteed?

Every job we complete is backed by our written workmanship guarantee. We're fully insured too. If something isn't right, we come back and sort it — that's not a favour, that's the standard.

Can you just repair my roof instead of replacing it?

Often, yes — and we'll tell you honestly when a repair is the sensible option. There's no point in selling you a full re-roof if repointing, replacing a few tiles and sorting the flashing will do the job properly. We'll show you what we've found and let you decide.

Will you clear up afterwards?

Always. Roofing creates mess — broken tiles, dust, old fixings. We clear up at the end of each day and do a full tidy at the end of the job, including checking for anything that's fallen into gutters or onto paths.

Do you take a deposit?

It depends on the size of the job. For larger works a materials deposit is normal, and we'll always make the payment schedule clear in your written quote before anything starts.

What areas do you cover?

We work across your local area and the surrounding towns and villages. If you're not sure whether we reach you, give us a ring with your postcode and we'll tell you straight away.

Do you work on commercial properties?

Yes — we handle both residential and commercial roofing, including flat roof systems on commercial buildings, as well as landlords and property portfolios.

Can I see examples of your work?

Absolutely. Have a look at our gallery, and if you'd like to see a job near you, just ask — we're happy to point you towards local work you can go and look at yourself.

Still Got A Question?

We'd rather answer it than have you guessing. Give us a ring or drop us a message — there's no charge for advice.

Free Survey, Free Advice, Free Quote.

No obligation and no pressure — just an honest answer about your roof.